Privacy Policy

Introduction

‍BlackCountry web platform is owned and developed by BlackCountry Holding Nigeria Limited (“BlackCountry”, “We” or “Us” or “Company”), a private company duly incorporated in Plot A53 & 54 Agura Road, Royal Garden Estate, Ajah, Lagos.All references to “our”, “us”, or “we” within this policy refer to the Company, its subsidiaries, affiliates, and associates, or any third party which may assume ownership and/or control of BlackCountry and its content.

All references to “you” and “your” refer to any person who accesses BlackCountry.We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“the Policy”) and applicable privacy laws.The aim of this Privacy Policy is to provide our customers with a clear explanation of how our organization collects, uses, shares, and protects personal information.

Accordingly, by accessing our website, you agree to be bound by the terms of this Policy and consent to the processing and handling of your Personal Information as described herein.

This Policy describes:

The types of information we may collect or that you may provide when you use our website (the “Platform”);

Our practices for collecting, using, maintaining, protecting, and disclosing that information.This Policy applies only to information we collect on the Platform, via email, and other electronic communications sent through or in connection with the Platform.

This Policy does not apply to information that:

We collect offline or on any third-party websites (including those you may access through the Platform);

Has been made anonymous so that it does not identify a specific user; and/or

You provide to or that is collected by any third party (see Third-Party Information Collection).

Please read this Policy carefully to understand our policies and practices. If you do not agree, do not use the Platform. Your continued use of the Platform after updates to this Policy means you accept those changes, so check back periodically for revisions.

About Our Services

‍BlackCountry is a platform that brings together a diverse portfolio of businesses spanning real estate, engineering and automation, energy, technology, and agriculture. Our mission is to provide innovative and sustainable solutions that support Africa’s growth and development, from cradle to grave.

Privacy Policy Statement

‍4.1 Personal Information We May Collect
We typically collect personal information to improve your experience and effectively deliver our Services. This includes:

‍Identity and Contact Information – name(s), email address, phone number.

‍Technical Information – links clicked, length of visit on pages, unique device identifiers, log-in details, device type, IP address, system and OS type/version, browser/app version, time zone, platform, and location.

‍Marketing and Communications Data – responses to surveys, support tickets, emails, or social media interactions. If you call us, we collect your phone number and any other information you provide.

4.2 Consent
You accept this Privacy Policy when you access or use our services, content, features, technologies, or functions offered on our website and all related sites and services.

4.3 Security Controls for Confidential Data
When you use our services, we or our authorized agent may collect information sent by your device, including:IP address, device ID, device type, connection info, mobile network provider, cookies, and web beacons.

4.4 How Personal Information is Collected
Personal information is collected electronically when you use our website. Customers may also authorize us to access personal information stored with third parties.

4.5 Use of Personal Information
We use your personal data to:Improve and personalize our services, analyze usage, and resolve technical issues.Engage third-party providers (under confidentiality and security agreements) to process data, improve services, and fulfill requests.

4.6 Protection and Storage of Information
We implement physical, technical, and administrative safeguards including firewalls, encryption, access controls, and compliance with industry security standards. However, while we take reasonable measures, no internet transmission is fully secure.

4.7 Cross-Border Transfers
We will protect customer personal information regardless of where it resides, including when transferred across borders.

4.8 Transfer on Sale or Change of Control
We reserve the right to transfer information in the event of a merger, acquisition, or sale. Customers will be notified accordingly.

4.9 Marketing
We do not sell or rent your personal data to third parties without consent. Data may be combined with other company information to improve and personalize services and advertising.

4.10 Cookies and Similar Technologies
We may use cookies, pixel tags, or other tools to recognize users, customize services, measure promotions, ensure account security, prevent fraud, and promote trust. You may decline cookies, though this may limit site functionality.

4.11 Privacy Policies of Other Websites
This Policy applies only to BlackCountry and not to other brands, merchants, vendors, or partners.

4.12 Customer Consent
You may revoke consent for data collection and processing at any time by contacting us via our contact page.

Data Retention
‍We retain personal information for as long as necessary to fulfill the purposes in this Policy, to meet legal or business obligations, or as required by law (tax, accounting, legal).

‍Accessing and Correcting Your Information
‍You may contact us at comms@blackcountry.africa to access, correct, or delete your personal information. Requests may be declined if they conflict with legal obligations or make information inaccurate.

‍Your Rights
‍You have the right to:
Restrict use of your data.
Request and receive information collected about you.
Contest the accuracy of your data and request corrections.
Withdraw consent to data processing at any time.

Note: If you withdraw consent, we may be unable to provide services that require it.

‍Contact Information
‍If you have questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at: comms@blackcountry.africa